FREQUENTLY ASKED QUESTIONS
Do you accept returns?
Coffee is a perishable product so we are unable to accept returns. If there is a problem with your coffee contact us within 2 days of receiving your product and we will do what we can to make it right.
FedEx delivery charges from the online shop,International Customs Documentation – FedEx
How long will delivery take?
Delivery time depends on both the proximity of the shipping address to Macau and the shipper used. Most orders arrive in five days or less from the shipping date.
Terms and Conditions
We will always endeavour to have complete and accurate information on our website but we assume no responsibility for the completeness and current accuracy of the information provided on our website.
We are not liable for expenses or loss of income related to the use of THS’s service by you or a third party. THS will always endeavour to ensure that its service is fully functional but cannot be liable for any outages or user errors.
We reserve the right to change these terms and conditions from time to time without notice.
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.